Roles & Stack
Impact
- Finalist for Game Programming 2 Course Pitch
- Integrated emotional intelligence tracking system
- Simulated complex AI customer interactions
Year
2023
Category
Games & Experiments
Deliverables
- Game Concept Pitch
- Prototype Mechanics
- Skill-tracking System
The Vision
Forget boring training modules and stale textbooks. Custopia drops you into the heart of the action, where you'll navigate a vibrant, interactive world brimming with real-life customer service scenarios.
Whether you're charming a grumpy gamer in a virtual electronics store or calming a frustrated traveler at a bustling airport check-in, Custopia lets you hone your skills in a way that's both exhilarating and effective.
The Revolution
Custopia throws open the doors to a customer service training revolution. Master complex conversations with dynamic AI customers, solve curveball problems from malfunctioning gadgets to misplaced luggage, and hone your emotional intelligence with a unique skill-tracking system.
As you climb the virtual career ladder, unlocking new roles and skills, Custopia builds not just confidence, but a tangible resume of service prowess.
Impact & Change
We crafted Custopia not just for a thrilling gaming experience, but to ignite a revolution in customer service training. It's more than just pixels and polygons; it's a platform brimming with the potential to tackle crucial Sustainable Development Goals (SDGs).
By fostering a generation of empathetic, skilled service professionals, we can cultivate a kinder, more understanding world. Picture restaurants free from frustrated diners and businesses thriving on genuine connections.
Gallery
Process visuals
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